During these very trying times I want to write to reassure you about everything Eclipse is doing to ensure we are open and available to support our clients in the best possible way.
We are following the guidelines set out by the Government and WHO in terms of all our working practices and continue to update these regularly to ensure we are following the very latest advice. This includes new hygiene guidelines for when we enter client premises, working closely with individual companies to ensure we adhere to all their measures.
We understand that Terms & Conditions are a key concern for many companies, and I would like to confirm that our Terms are not changing. To support all our clients at this time, we will offer any cancellation fee as a credit for any postponed event re-booked in 2020. A copy of our full terms can be found on Eclipse.global.
We are faced with uncertain times and both internal and external communication is key to ensure the wellbeing of both our staff and clients. Eclipse is here to assist with any virtual platforms you may need to facilitate home working and web-based meetings, so please do give us a call if you need any assistance to support your business communications.
We have uploaded a guide to alternative event formats on our website that can equally be utilised to support home working, so please have a look if and get in touch if you need any assistance from our team. On that note I would like to thank all my team at Eclipse, clients and fellow industry colleagues for their support and kind words as we try to guide the business through this crisis. Tough decisions are being made daily, but the support from you all goes some way to ease the burden as a business owner.
Thank you for reading and please share.
Robin Purslow
