60 seconds with… Stephanie
Stephanie is account manager at Eclipse where she acts as the main point of contact for clients, working with them from the concept stage through to the live event and giving them support throughout the process to ensure smooth delivery.
What does a typical day look like for you?
Each day can vary so much. Some days I will be in the office dealing with enquiries, working on quotes with the project managers, or doing pre-production stuff, but I’m lucky enough to work with a fantastic team where there is always plenty of banter and coffee on tap. If I have an event on it can mean an early start or late finish, depending on what the event is, but it usually involves me travelling into London to oversee the set-up and ensure everything is going to schedule and that the client is happy.
Sometimes I will be working on multiple events on the same day, so will have to dash between sites and venues, while trying to make sense of the London Underground. That’s never been one of my strengths, but I’m getting better at it!
What do you enjoy about working in the event industry?
That no two days are ever the same. I also love being able to visit new venues with clients. There are some beautiful places in London that I wouldn’t usually get to see if it wasn’t for the clients I work with.
What do you love most about your job?
Meeting new people and helping their vision for an event come to life.
What has been the biggest challenge you’ve faced in your career?
When I moved into events three years ago, I didn’t have a clue what to expect. I had always been behind a desk in an office working nine to five, then all of a sudden I was in a client-facing role, rushing between venue visits and meetings and being responsible for managing my own time. I’ve overcome it by making TFL’s Journey Planner app and my Converse trainers my best friends.
If you weren’t working in events, what would you be doing?
I’d be a florist with my own little shop. I love flowers and making floral arrangements. Friends and family frequently receive floral-based gifts from me.